Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Velento Living.

These Terms of Service ("Terms") govern your access to and use of VelentoLiving.com and all related services, content, and purchases made through our website.

By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website.

1. Website Use

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian.

  • The information you provide is accurate and complete.

  • You will not use the website for unlawful purposes.

  • You will not interfere with the security or operation of the website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

  • Product colors may vary depending on screen settings.

  • Measurements may contain minor variations.

  • Product specifications may change without prior notice.

We do not guarantee that all information on the website is free from errors or omissions.

3. Pricing and Availability

All prices displayed on VelentoLiving.com are listed in the currency shown at checkout.

We reserve the right to:

  • Modify prices at any time.

  • Correct pricing errors.

  • Limit product quantities.

  • Discontinue products without notice.

In the event of a pricing error, we may cancel an affected order and issue a full refund.

4. Orders

After placing an order, you will receive an order confirmation email.

Acceptance of an order occurs only when the order has been processed and prepared for shipment.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Suspected fraud

  • Payment issues

  • Product availability errors

  • Violation of these Terms

If payment has already been collected, a refund will be issued where applicable.

5. Shipping and Delivery

Delivery estimates are provided for informational purposes only.

Actual delivery times may vary due to:

  • Carrier delays

  • Customs procedures

  • Weather conditions

  • High seasonal demand

  • Circumstances beyond our reasonable control

Additional details can be found in our Shipping Policy.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that return eligibility, conditions, and timelines are subject to the policies published on our website.

7. Intellectual Property

All content on VelentoLiving.com, including but not limited to:

  • Logos

  • Branding

  • Product descriptions

  • Images

  • Graphics

  • Website design

  • Text content

is the property of Velento Living or its content providers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. Prohibited Activities

You agree not to:

  • Use the website for illegal purposes.

  • Upload malicious software or harmful code.

  • Attempt unauthorized access to systems or accounts.

  • Interfere with website operations.

  • Use automated tools to scrape or collect data without permission.

Violations may result in suspension of access and legal action where appropriate.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We do not control and are not responsible for:

  • Third-party content

  • Privacy practices

  • Products or services offered by third parties

Accessing third-party websites is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Velento Living shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website

  • Inability to access the website

  • Product delays

  • Loss of data

  • Third-party service interruptions

Our total liability relating to any purchase shall not exceed the amount paid for the applicable product.

11. Disclaimer

All products, services, and website content are provided on an "as available" and "as is" basis.

Velento Living makes no guarantees regarding:

  • Continuous website availability

  • Error-free operation

  • Uninterrupted access

  • Compatibility with all devices or browsers

To the maximum extent permitted by law, all implied warranties are disclaimed.

12. Indemnification

You agree to indemnify and hold harmless Velento Living, its affiliates, partners, employees, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Your misuse of the website

  • Violation of these Terms

  • Violation of applicable laws or third-party rights

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this page.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with applicable international e-commerce regulations and the laws applicable to the operation of our business.

Any disputes arising from these Terms shall first be addressed through good-faith negotiations between both parties.

15. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Email: support@velentoliving.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT)

Website:
www.velentoliving.com